Yesterday I changed my cable services. We upgraded our wifi and went wireless. It's easier, faster and cheaper. Wait what? Cheaper? Yup, that's what I said. The worst part of that statement.....I didn't change companies.
Don't get me wrong I like the extra $50 a month and the faster download speeds. Now we can all watch Netflix and someone, usually me, won't get kicked off. There are fewer wires and smaller routers. Everything fits beautifully in our newly finished family room cabinets.
Why did it take a phone call, by me, to get this new deal? How come they were ok with me overpaying for services? Why didn't they call me and say hey you might like this or we can save you money? Instead, I overpaid month after month for substandard service. And they were ok with that.
I get that they are a business. Their bottom line is to make money. Yet time and again we see ads for discounts and new services that old customers don't qualify for. New customers get better, cheaper service and we get screwed. So why do we, the consumers, put up with this?
My cable provider is not unique. Every major company and even the smaller ones overcharge us and sleep very well at night. We as consumers must demand the best prices for the best services....all the time. We deserve it!
Ang
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